Thrive Trinity Agency
Helping Local Businesses Get Found, Trusted & Booked
Websites • Google Reviews • Call Automation
Business Name: Thrive Trinity Agency
Website: [www.thrivetrinityagency.com]
Email: [[email protected]]
Phone: [4432780243]
Thrive Trinity Agency (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, contact us, request our services, submit a form, schedule a consultation, communicate with us, or opt in to receive text messages, phone calls, emails, or other communications from us.
By using our website, submitting your information, or communicating with Thrive Trinity Agency, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
Your name
Business name
Email address
Phone number
Website URL
Business address or service area
Information about your business needs
Information submitted through contact forms, consultation forms, quote requests, surveys, booking pages, or intake forms
Communication preferences
Text message opt-in information
Any other information you choose to provide
We may also collect certain information automatically when you visit our website, including:
IP address
Browser type
Device type
Pages visited
Time spent on our website
Referring website
Cookies and similar tracking technologies
Website usage and analytics data
2. How We Use Your Information
We may use the information we collect to:
Respond to your inquiries
Provide consultations, proposals, and service information
Deliver website, Google review, call automation, marketing, or related business services
Create and manage client accounts
Communicate with you about your project or services
Send appointment reminders, updates, confirmations, and follow-ups
Send marketing messages if you have opted in
Improve our website, services, offers, and client experience
Process payments or invoices through third-party payment providers
Provide customer support
Maintain business records
Comply with legal, regulatory, and carrier requirements
Prevent fraud, misuse, or unauthorized activity
3. Text Messaging and A2P Communications
Thrive Trinity Agency may use text messaging, including Application-to-Person messaging, also known as A2P messaging, to communicate with individuals who have provided consent to receive messages from us.
By providing your mobile phone number and opting in to receive text messages from Thrive Trinity Agency, you agree that we may send you text messages related to our services, including but not limited to:
Consultation confirmations
Appointment reminders
Service updates
Follow-up messages
Project communication
Client support messages
Review request reminders
Promotional or marketing messages, only where permitted and with appropriate consent
Message frequency may vary depending on your interaction with us. Message and data rates may apply.
You can opt out of receiving text messages from us at any time by replying STOP to any text message you receive from us. After you opt out, we may send a final confirmation message to confirm that you have been unsubscribed. You may also reply HELP for help or contact us directly at [[email protected]].
Consent to receive text messages is not a condition of purchasing any goods or services from Thrive Trinity Agency.
4. No Sale or Sharing of Mobile Information
Thrive Trinity Agency does not sell, rent, or share your mobile phone number, text message opt-in information, or SMS consent data with third parties for their marketing or promotional purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing to subcontractors or service providers who support our business operations, such as customer service, messaging platforms, website hosting, CRM tools, appointment scheduling tools, or payment processors, is permitted only as necessary for them to perform services on our behalf.
Text messaging originator opt-in data and consent will not be shared with any third parties for marketing purposes.
5. How We Share Information
We may share limited information with trusted third-party service providers who help us operate our business and deliver services. These may include:
Website hosting providers
Email service providers
SMS and communication platforms
CRM and automation platforms
Payment processors
Scheduling platforms
Analytics providers
Contractors or team members assisting with client services
Legal, accounting, or compliance professionals
These providers are only authorized to use your information as necessary to provide services to us or on our behalf.
We may also disclose information if required to do so by law, regulation, subpoena, court order, government request, carrier compliance requirement, or to protect our rights, safety, business operations, clients, or users.
6. Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to improve website performance, understand visitor behavior, and support marketing efforts.
These technologies may collect information such as your IP address, browser type, device information, pages visited, and interactions with our website.
You can adjust your browser settings to refuse cookies or notify you when cookies are being used. However, some website features may not function properly if cookies are disabled.
7. Email Marketing
If you subscribe to our email list, request information, download a resource, or otherwise opt in, we may send you emails about our services, business tips, updates, offers, or educational content.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.
8. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.
However, no method of transmission over the internet, mobile network, or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
9. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business needs.
When information is no longer needed, we may delete, anonymize, or securely store it in accordance with our business practices and applicable law.
10. Your Privacy Choices
Depending on your location and applicable law, you may have the right to:
Request access to personal information we have about you
Request correction of inaccurate information
Request deletion of certain personal information
Opt out of marketing emails
Opt out of text messages
Disable cookies through your browser settings
Request that we limit certain uses of your information
To make a privacy request, contact us at [[email protected]].
11. Children’s Privacy
Our website and services are intended for business owners and individuals who are at least 18 years old. We do not knowingly collect personal information from children under the age of 13.
If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.
12. Links to Third-Party Websites
Our website may contain links to third-party websites, platforms, tools, or services. We are not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policies of any third-party sites you visit.
13. Client Data
If Thrive Trinity Agency provides services to a client that involve websites, contact forms, review systems, call automation, messaging tools, CRM systems, or related platforms, the client remains responsible for obtaining appropriate consent from their own customers, users, leads, and contacts.
Clients are responsible for ensuring that their use of our services complies with applicable privacy, marketing, telecommunications, consumer protection, and industry-specific laws.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.
15. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your communication preferences, please contact us:
Thrive Trinity Agency
Email: [[email protected]]
Phone: [443-278-0243]